My experience

"I was in Emergency Housing for several months then upgraded to a transitional house for another several months. 

I made many complaints about the culture at my transitional housing which were about: 

  • Security stuff
  • Clients
  • Service provider Staff
  • Structure 
  • Bullying
  • Tenancy 

Nothing was ever done! I wrote one complaint for it to only be shared to the person I wrote about.

I also made many complaints to WINZ, only to be told by my service providers not to bother as they do nothing. 

Never ending calls and complaints to Social development with no call back or anything ever done about them.

Someone was stabbed in my transitional home and I asked for a transfer. I was denied this and told I was to either stay in this house or move out. Me and my child lived in our car at friends or out of town for 4/6 weeks.

I never felt safe in my emergency accommodation."

*Toni's name has been changed in this experience to protect their identity.